Delivery / Shipping Policy
Shipping Fees
<<In view of COVID, kindly expect a slight delay in pick-up and delivery due to courier providers facing high parcel volume during this pandemic period. Thank you!>>
For Local delivery in Singapore:
1. For Orders $48 and above:
a. Free of Charge Delivery
– Deliver in 2 to 5 working days by local courier with tracking provided.
– Working days preferring to Mondays to Fridays only; excluding weekends, eve of Public Holidays & Public Holidays.
b. Surcharge
– Delivery to Sentosa and Tuas area, a surcharge of $6.00 shall apply.
2. For Orders below $48:
a. Local Normal Delivery: $4.50
– Deliver in 2 to 5 working days by local courier with tracking provided.
b. Local Express Delivery (Same Day): $15
– Only valid for orders placed on Mondays to Fridays before 5pm.
– Orders placed on weekends / eve of Public Holidays / Public Holidays or after 5pm on Mondays to Fridays, will be processed on the next working day.
– Our staff will contact you before delivery.
– If the first delivery scheduled is not successful, subsequent delivery will be charged at local normal delivery rate.
– Delivery to Sentosa and Tuas area, a surcharge of $6.00 shall apply
c. Self- Collection: Free of Charge
– Please contact us via WhatsApp at +65 84065440 to arrange for self-collection.
– Self-collection Address:
Kiong Onn Medical Hall Pte Ltd
Blk 682, Hougang Avenue 4
#01-374
Singapore 530682
[Operating Hours: Mon to Sat 9am to 8pm | Sun / PH / PH Replacement 9am to 3pm]
[Bus Services Available: 72 /74 / 147 from Hougang Central | 161 from Sengkang MRT | 88 from Ang Mo Kio MRT]
For Overseas Delivery:
- Shipping charges and delivery time vary with different countries, kindly contact us to facilitate the checking out for your order.
- Liquid and oil products fall under the restricted shipping category in certain countries and may not be delivered to these countries.
Please do not hesitate to contact us by email at kiongoncss@gmail.com or WhatsApp at +65 84065440 if you have any enquiries. We will be glad to further assist.
